Get in Touch
Whether you need a quote, want to discuss your waste, have a question, or need urgent support, our team is glad to help. We work with operations across all seven Emirates, providing industrial and hazardous waste management and environmental services, and we aim to respond to every enquiry within one business day with a clear answer and, where relevant, a tailored plan and quote.
This page sets out the ways to reach us, where we are based, the areas we serve, what to include in your enquiry, and what happens after you get in touch, so that contacting us is straightforward and you receive a useful response quickly. For urgent situations, our line is available for rapid response at any time.
However you choose to reach us, by phone, WhatsApp, email or the request form, we are glad to discuss how we can support your operation's waste management.
Ways to Reach Us
Call us
Call us on +971 55 526 7363 to speak with our team about your waste management needs, request a quote, or arrange service. For urgent situations, our line is available for rapid response at any time.
Message us on WhatsApp for a quick, convenient way to discuss your needs, ask a question, or request a quote. We respond promptly during business hours and aim to come back to every message within one business day.
Email us at info@nazafahuae.com with details of your operation, the waste you generate and what you need, and we will respond within one business day with a clear answer and, where relevant, a tailored plan and quote.
Request form
Use the request form on this page to send us your enquiry directly. Tell us about your operation and what you need, and your message reaches our team, who respond within one business day.
Our Location and Hours
We are based in Dubai, at Dubai Garden Concept Building 320, 3rd Floor, 3 Street, Al Quoz Industrial Third, Dubai, from where we coordinate our service across all seven Emirates. Al Quoz Industrial Third is one of Dubai's principal industrial areas, well placed for serving the industrial, commercial and institutional operations we work with across the UAE.
Our team is available Sunday to Thursday, from 8:00 to 18:00, for enquiries, quotes and arranging service, and we aim to respond to enquiries received outside these hours within one business day. For urgent situations and emergencies, our line is available for rapid response at any time, so that operations facing an urgent waste or spill situation can reach us when they need to.
- Dubai Garden Concept Building 320, 3rd Floor, 3 Street, Al Quoz Industrial Third, Dubai
- Phone, +971 55 526 7363
- Email, info@nazafahuae.com
- Office hours, Sunday to Thursday, 8:00 to 18:00
- Urgent and emergency line available at any time
The Areas We Serve
We serve operations across all seven Emirates, Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain, including the industrial zones, free zones and commercial districts where many operations sit. Wherever an operation is based in the UAE, or across several locations, we can coordinate our service to it, providing consistent handling and documentation throughout.
From our base in Al Quoz, we coordinate service across these areas to each location's requirements, so operations across the UAE can work with us as their waste partner. If you are unsure whether we cover your area or can serve your particular location, get in touch and our team will confirm how we can support you there.
What to Include in Your Enquiry
To help us respond usefully and quickly, it helps to include some basic information about your operation and needs. Broadly, telling us the types of waste you generate, the approximate volumes, how often you need collection, your location, and any specific requirements such as hazardous, medical or confidential streams, allows us to understand your needs and respond with relevant guidance and, where appropriate, a tailored quote.
If you are unsure about your waste or what you need, that is no obstacle, simply tell us as much as you can and what you are trying to achieve, and our team will help, including by assessing your streams where helpful. Whether your enquiry is a specific request or a general question, we are glad to help you find the right answer for your operation.
- The types of waste you generate
- The approximate volumes involved
- How often you need collection
- Your location or locations
- Any specific requirements, hazardous, medical or confidential streams
The Enquiries We Handle
Operations get in touch with us about a wide range of needs, and all are welcome. Many contact us to arrange ongoing waste collection and management, others for specific streams such as hazardous, medical, chemical or confidential waste, others for one off needs such as site clearances, bulk removals or urgent collections, and others simply for advice or a quote. Whatever the nature of your enquiry, our team is glad to help and will respond with relevant guidance.
We also welcome enquiries from operations evaluating their current waste arrangements, those wanting a waste audit to understand and improve how their waste is managed, and those needing capability or compliance documentation for procurement or their own records. Whether you have a specific request or a general question, getting in touch is the first step, and we will help you find the right answer for your operation.
- Arranging ongoing waste collection and management
- Specific streams, hazardous, medical, chemical or confidential waste
- One off needs, site clearances, bulk removals and urgent collections
- Waste audits and reviewing current arrangements
- Advice, quotes and documentation requests
From First Contact to Service
Once you get in touch, working with us is straightforward. After we understand your enquiry and respond, the usual next steps are to understand your waste, often through a waste audit that examines what you generate and where the opportunities lie, then to set up the segregation and containers that suit your streams, agree a collection schedule matched to your volumes and rhythm, and begin the service, with documentation provided from the outset. The arrangement is designed around how your operation actually works.
From there, we handle your waste reliably, recover value, manage any hazardous streams correctly, and document everything, adjusting the arrangement as your needs change. For urgent needs, we can often begin more quickly, responding to the immediate situation and then settling the ongoing arrangement. Whatever the starting point, our aim is to make beginning a service simple and to have your waste in good hands quickly.
- We understand your waste, often through a waste audit
- We set up segregation and containers suited to your streams
- We agree a collection schedule matched to your volumes
- We begin the service with documentation from the outset
- We adjust the arrangement as your needs change
What Happens After You Get in Touch
After you get in touch, our team reviews your enquiry and responds within one business day with a clear answer and, where relevant, a tailored plan and quote. Where it helps, we assess your waste streams, sometimes through a waste audit, to understand your needs and propose a service suited to your operation, its streams, volumes, schedule and requirements.
There is no obligation in getting in touch or receiving a quote. We are glad to discuss your waste, explain how we can help, and provide a tailored quote, so that you have the information you need to decide whether to proceed. For urgent situations, we respond as quickly as we can to provide the support you need.
- We respond within one business day
- We provide a clear answer and, where relevant, a tailored quote
- We assess your streams where helpful, sometimes through an audit
- There is no obligation in enquiring or receiving a quote
- We respond quickly to urgent situations